Respondus Lockdown Browser

Respondus LockDown Browser (LDB) is a custom web browser that locks down the testing environment in eLearning Commons. LDB replaces other browsers when you are taking a quiz or test in eLC that requires the environment to be "locked down" for security purposes. LDB must be installed on each computer being used to take a quiz. 

LDB works much like a standard browser, but some options have been removed or work differently. When students use LDB to access a quiz or test, they are unable to print, copy, go to another URL, access other applications, or close a quiz until it is submitted for grading. Quizzes and tests created for use with LDB cannot be accessed with any other standard browser, either. 

If LDB is not already downloaded on your computer, in order to access LDB you must first log-in to eLC and install LDB from a course quiz or test on the computer where you will be taking the quiz.  Your quizzes and tests should be located under the Quizzes link in the navigation bar.  Quizzes that require LDB will open with the red note as shown below.  Notice the download link at the bottom of the image below captured from a LDB initiated quiz. 

LDB is available for install on both Windows and Mac operating systems and can be installed from any of the server options presented by the installation program.

 Once LDB is downloaded, or if LDB has already been installed on your computer, you will see the following icon on your desktop (Windows) or find the application icon in your Applications folder using Finder (Mac).

 

 

 

After installing LDB software from within the Quizzes link, you must EXIT eLC and then launch LockDown Browser as your browser of choice in lieu of using other browsers such as Firefox, Internet Explorer, Safari, Chrome, etc.  Remember: Exiting eLC is an important requirement for launching your quiz within a “locked” or secure browser environment. 

In order to begin your Quiz from within the secure LDB environment, once you have exited eLC, re-enter eLC by launching LDB from the shortcut icon. The LDB shortcut will take you to the login page for eLC once again.  Once you have re-entered eLC, proceed to the Quizzes link and select your course quiz.  Rather than seeing a link to download LDB, you will now see a link to begin your quiz, as indicated in the screen capture below.

Troubleshooting

What should I do if LockDown Browser Stops Responding?

If you lose your Internet connection while taking an exam or if you have outdated and/or multiple Java installations, the LockDown Browser and your computer may stop responding or freeze. Currently, the only way to resolve this issue is to do a hard shutdown (i.e. unplugging all power from the computer including power cables and/or batteries if you are using a laptop). If you are missing your Start Menu, Task Bar or are unable to access the Task Manager after doing a hard reboot, you can restore these applications by restarting the LockDown Browser and exiting the software properly.

Depending on your system, this could take several minutes and will cause you to lose time on the exam. In most cases, as long as the time has not expired, it should let you back into the exam.  As soon as you have completed the exam, immediately e-mail your instructor to let them know what happened.