Faculty Support for Web Conferencing

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Blackboard Collaborate Ultra can be used to facilitate synchronous online class sessions, virtual office hours or online training. This tool is accessible through eLC. 

Collaborate Ultra features a new interface with a modern look. Additional features include excellent audio and video quality, and the option to upload and store content in advance of your session. 

Support Resources for Collaborate Ultra

For University-related meetings that are not course-related, you can request a Collaborate Ultra account to use the software outside of eLC.

​​If you are experiencing technical issues with Collaborate Ultra, please call the EITS Help Desk at 706-542-3106 or Blackboard support at 877-382-2293.

Discontinued Features

  • Blackboard Collaborate (an older version of the product) was removed from the Tools menu in eLC in December 2017, however faculty can manually add it to their courses, if desired. This may be necessary for very large class meetings (200+ attendees). See help for Blackboard Collaborate.
     
  • The Online Rooms access to Blackboard Collaborate was discontinued in December 2015.  Any existing Online Rooms links will no longer work. 
     
  • The Wimba Classroom service was discontinued in August 2014, therefore eLC links to archived Wimba content will no longer work properly. If you have a previously-downloaded Wimba archive and would like to make it available to students in eLC, you will need to upload it to another media storage platform.
    
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